FREE SHIPPING ON ALL ORDERS OVER $100! (only for【Standard Delivery】)
【Mhlumber Only Ships in the Continental United States】
Delivery
Please bear with us during this time and trust that we’re making every effort to get your items dispatched and delivered on time.
Order Processing Time
Order processing time for all goods on our website is 1-2 working days. Due to the high volume of order processing or other unavoidable factors, we may extend your order processing time, but we guarantee that it will not exceed 10 days. In addition, orders that have not been processed for more than 10 days will receive a $10 voucher from us as compensation. If your order has not been processed within this period or more than ten working days without special remarks please contact our customer service, Dolly.
Pay attention: Our order cutoff time is 5:00 PM (EST), Monday-Friday. Orders after 5:00 PM (EST)on Friday will be processed and shipped next Monday (holiday extension).
Shipping Time
Usually, the delivery time of your products is calculated from the date of processing your orders, we guarantee no more than 14 working days. The express delivery shipping time is 1-5 working days, and the standard delivery shipping time is 3-12 working days. If you want to extend the delivery time of your goods, for example, you want your order to be delivered more than 14 working days, please contact our customer service in time for more help.
Delivery Time
From the order processing to receiving your goods, generally within 2-14 working days. If you choose express delivery, the actual arrival time is 2-7 days; if you choose standard delivery, the actual arrival time is 4-14 days. If it exceeds 60 working days, you don’t receive your products, you can directly apply for a refund or let us reship(We will give you 10$ as compensation also).
Pay attention: If your goods are lost in transit, we will not be responsible but will help you get in touch with the logistics company in time. Our website supports Standard delivery and Express delivery (DHL/UPS/FedEx) two shipping methods.
Shipping Cost Calculation
Standard Delivery
Express Delivery
Order < $100
$9.9
$19.9
Order ≥ $100
FREE
$9.9
Pay attention: Sales tax is borne by the buyer, we are not responsible for any taxes. We are unable to tell if or how much tax will be charged.
We take care to ensure all items arrive in perfect condition. If your order arrives damaged or incomplete, please contact our Customer Care team immediately, quoting your order number and detailing the problem with your items.
If you don’t receive your items within 14 working days of receiving a Dispatch Confirmation email, please contact our Customer Care team, quoting your order number, and we’ll investigate this for you.
Unfortunately, we can’t refund items that have been damaged after delivery due to misuse, wear, and tear, or accidents.
If any item or packaging is damaged or missing, or if you have any doubt about possible damage, you MUST do the following:
Note it clearly on the delivery receipt before signing.
Keep your copy of the delivery receipt.
Contact us within 1 working day. Keep the damaged packing materials for inspection.
Please make sure that your receiving information is correct, if the receiving information is wrong, please be responsible for yourself, if the receiving information is correct and the product has not been received more than 60 days after delivery, you can choose to request a refund or ask us to reship it for you.
